Simplistic design, nice and clean
M12 is an eye-feast with its 10.1’’ full-color control panel, shining light belt and metallic texture. The detachable milk system with non-interfering auto cleaning feature and hidden milk tube offers easy maintenance, tidy shape and better hygiene. Be it black coffee or milk coffee, M12 is the business enabler that makes everything easy.
Color
The large brewer is desinged to contain up to 16g of grounds with more consistant extraction to guarantee original flavors
Quality begins with the first cup. Customize your preheating procedure with our professional program-controlled system
500Kg consistent ground output. Quiet work, uniform grind size. Upholds your coffee´s original flavors by minimizing oxidization
Select the perfect grind size to your taste to enjoy your perfect coffee
60 – 70° C frothing temperature. Smooth and foamy to the very last sip
Fresh grounds fall straight into brewer for extraction. Minimized oxidation, no remains. Each serve is as fresh as it can be
10.1 inch full color capacitive touch screen display. Beverages are served with a simple click. Multipla languages enabled
Touch and click to customized your own ground amount, pre-brewing time and temperature. Save the configuration for your favorite coffee reciepe.
Brewing and frothing system are automatically cleaned each time when machines is turned on/off; Customize your own cleaning routine based on number of cups/work time. Maintenance is easier than ever.
In additional to the default menu, you may customize your own recipes and create your original beverages
Two powerful italian ARS pumps to enable bypath coffee making: simultaneous coffee and water outlets, cutting preparation time by half
Machine body made with stainless steel mirror surface to go with classy overall design. Every detail is well-though out
Capacity
Advised daily output
Hourly output
Beverage variety
100
85
24
Technical sheet
water tank (L)
bean hopper capacity (g)
powder hopper capacity (L)
Grounds box caciylseringl
display orientation
display size
rated voltage (V)
rated frequency (Hz)
rated power (W)
machine weight (kg)
machine L*W*H (cm)
2/8
1200*2
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70
Lateral
10.1″
220-240
50/60
2900
19
30*50*58
Feature
Powder hopper
Steam rod
Hot water dispenser
Capacitive touch screen
One-touch milk coffee
Diy coffee
Bottled water self-absorption
Tap water supply
Mobile payment
Milk system automatic clean
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Simplistic design, nice and clean
The configurations in your new machine is based on popular preferences generated by big data. If you prefer your coffee differently, you may adjust the configurations.
Electric cable, user manual, water supply pipe, wrench, plastic buffers. Accessories may vary depending on the model. We recommend that you keep all accessories.
Fill up the water tank or connect your water supply, fill up the bean hopper, and turn on the machine. Once the machine is on, calibrate the grind before proceeding with tasks.
We recommend leaving an extra 20cm in height, depth and width on top of the machine size.
Over time, the pipeline of the machine could be blocked with scale buildup. If you have hard water, remember to descale often. Contact customer service or a sales professional for more details.
For each water supply type (bottle/tap/tank) Dr. Coffee has a corresponding solution. Contact customer service or a sales professional for model and solution details.
The best milk temperature is between 2 to 6 degrees. It is reccomended that you use your coffee machine with a matching mini fridge to keep the milk temeprature right.
Re-calibrate your grind if:
1. you change to different beans; or
2. the components are worn over time, in which case the amount of grounds may be inconsistent.
A cup of coffee takes a relatively fixed amount of coffee grounds. But the amount of grounds per grind can be different, depending on the type of beans.
By calibrating the grind, your coffee machine comes out with the precise amount of grounds needed, making sure that each cup is served with consistent quality.
The service password for all Dr. Coffee machines is “1609”
Our machines work perfectly with utility power, 220V, 10A/16A depending on power. Contact customer service or a sales professional for model details.
Water supplied to coffee makers should be of as low hardness as possible. Dr. Coffee recommends purified water with TDS value no higher than 80ppm for all our models.
Some professional Dr. Coffee coffee machines have the ability to connect to an IoT system, which enables a comprehensive solution including mobile payments, remote control and traffic management. Contact customer service or your dealer for more information.
You can rename your beverages and define preparation procedures.
It is recommennded that you do so to save energy and prolong machine’s life cycle.
After changing your beans, please re-calibrate the ground amount.
After changing your milk to one with different fat content, it is recommended that you modify the froth amount in “beverage configuration”.
The larger the number is, the more grounds you get with each grind.
For different scenarios, Dr. Coffee develops models with corresponding “daily productivity” and “efficiency”. Contact customer service or a sales professional for more details.
Yellow interface suggests maintenance. If you see a red interface, please contact customer service for problem-shooting.
Select “cold drink” on the menu, and your machine will prepare a room temperature drink. Add ice cubes into the drink and you get your iced beverage.
If the machine operates properly and you wish to modify the output volume, go to “beverage setting” and select the right volume for you cup.
If your machine is turned off for a while and on again, we recommend that you make a latte and dispose of it, based on the consideration that the machine is not fully warmed up hence the taste may not be ideal.
After the machine prepares your coffee, you may add syrup or creamer into the drink.
If you have special demands, please contact customer service; otherwise it is recommended that you keep the original configurations.
The taste of your coffee has to do with the following factors: ground particle size (5 options available), amount of grounds (5 options available) and pre-infusion time (1 to 5 seconds).
Yes. The reccomended froth temperature is 60 degrees, but you can adjust by turning the “frother knob”. Contact customer service or a sales professional for more details.
We recommend 2 to 6 degrees full cream milk, medium/deep roasted beans instead of light/dark roasted beans.
This is perfectly normal because the machine is set to clean its own pipelines everytime the machine is on/off. Water comes out from the outlet when the cleanse is over.
Dr. Coffee CVS series are designed to make 500,000 cups. Other models are designed to make more than 50,000 cups.
The reasons your machine doesn’t get milk pumped in could vary.
Try unwinding the froth knob a little, and deep cleanse the milk system. If this doesn’t work, please contact customer service or a sales professional.
Contact the distributor if you ordered your machine from one. If your machine is ordered from Dr. Coffee’s website, call the 400 hotline.
Before turning off the machine after your business hours, please deep cleanse your milk system to avoild blockage of pipeline.
It is recommended that you follow the schedule:
Milk system deep cleanse: once a day
Brewing system deep cleanse: once a week
Scale buildup cleansing: once a month
Yes. Water alone doesn’t get rid of all the stubborn coffee grease and milk deposits.
